See our COVID-19 policies and procedures to keep everyone safe and healthy! CLICK HERE

Our Response to COVID-19

Updated: November 2020.



To help prevent the virus from spreading to people in close proximity, the CDC recommends wearing cloth face coverings in public settings when social distancing measures are difficult to maintain. At this time, patients are required to wear face coverings in all Smith Physical Therapy + Running Academy clinics.

Our Commitment to Keeping Patients and Employees Safe

We have enhanced safety procedures in our facilities to promote health and minimize the spread of the virus. Our protocols are based on guidance from the Centers for Disease Control (CDC) and Health Departments. We continuously monitor updates to CDC recommendations and adjust protocols and processes accordingly. We want to take the opportunity to share more details about the comprehensive measures our clinics have implemented while we remain open, including the implementation of a secure telehealth option for individuals who want to complete their treatment remotely.

Screening Procedures

Upon arrival, every patient will be temperature checked using a no-touch infrared thermometer. In addition, every patient will be asked screening questions:

  • Have you (or anyone close to you) been sick in the last two weeks, including the following symptoms: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting or diarrhea?
  • Have you (or anyone close to you) traveled internationally in the last two weeks?
  • Have you had close contact with a person confirmed to have the COVID-19 coronavirus?
  • Are you currently waiting for COVID-19 test results for yourself?

If the answer is yes to any of the questions, our staff will work with you to reschedule your appointment. If you have any doubts about whether you should attend a scheduled appointment, please call the clinic before arriving for your visit.

Protecting You in the Clinic

Our employees are diligent about cleaning all equipment and spaces between every patient with CDC-approved cleaning agents. Additionally, we are practicing good hand hygiene and have hand sanitizer located throughout our clinic for frequent, convenient use. All Smith Physical Therapy + Running Academy staff will wear a cloth face covering when interacting with patients.

Physical Therapy and Telehealth for Patients

We have expanded our offerings to include Telehealth appointments, which connects our physical therapists to current and new patients via Apple Facetime or Zoom. Patients can call our clinics to request a telehealth appointment for physical therapy, women’s health and running academy appointments. Our therapists are ready to assist expediting care to those that need it. Please note there are some telehealth restrictions with treating the Medicare population, and these will be discussed with patients at time of call.

Additional Resources

For more information on keeping yourself and others safe and healthy, visit the links below with the latest COVID-19 information from the CDC:

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